Accessibility Statement for Storage West Harrow
Storage West Harrow is committed to providing a website and storage experience that is accessible to the widest possible audience, including disabled users, older people, and those using assistive technologies. We are continuously working to improve the accessibility and usability of our online information and in-person services in the Storage West Harrow area.
Our Accessibility Commitment
Our goal is to ensure that everyone can access information about our storage units, prices, location, and services without barriers. We aim to meet the Web Content Accessibility Guidelines version 2.1, Level AA, which are internationally recognised standards for web accessibility. These guidelines explain how to make web content more usable for people with a wide range of abilities and technologies.
WCAG 2.1 AA Compliance
Storage West Harrow works towards WCAG 2.1 AA compliance across our main website pages. This includes providing clear structure and headings, text that is readable and easy to understand, and layouts that work across different screen sizes and devices. We review our content and design choices in line with these guidelines and update them as our website evolves.
Although we strive for full WCAG 2.1 AA compliance, some legacy content or third party elements may not yet fully meet every success criterion. Where this happens, we are actively working to improve or replace those parts of the site.
Screen-Reader Support
Our website is designed to work with modern screen readers and other assistive technologies. We use descriptive headings, text alternatives for images where relevant, and a logical reading order to support users who navigate and understand content using audio or braille output.
We aim to ensure that key information about Storage West Harrow, including storage unit sizes, features, and directions in the local West Harrow area, is presented in a way that can be interpreted by screen readers. We also avoid using images of text for important information wherever possible.
Keyboard Navigation
We recognise that some visitors cannot use a mouse and rely on keyboard navigation. Our website is built so that most interactive elements can be reached and used with a keyboard alone. This includes the ability to move through links and forms in a logical order and to see which element is currently selected.
We are working to ensure that menus, forms, and other components remain fully usable via keyboard, supporting a more accessible experience for Storage West Harrow users who depend on alternative input methods.
Visual Design and Readability
We take care to provide a good level of colour contrast between text and background and to use text sizes and spacing that support comfortable reading. Where possible, the layout adapts to different devices and zoom levels so that users can enlarge text without losing content or functionality.
We also avoid relying solely on colour to convey meaning and aim to use icons, labels, and text descriptions to make information clearer.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our site design, content, and technical features to make sure they remain accessible as standards, technologies, and user needs evolve. Feedback from people using accessible storage services in West Harrow is especially valuable in helping us identify areas for improvement.
Contact for Accessibility Requests
If you experience any difficulty accessing information on our website, using keyboard navigation, or interacting with our content using assistive technologies, we want to know. You can contact our team at Storage West Harrow using the contact details provided on our main contact page.
When contacting us about an accessibility issue, please include as much detail as possible, such as the page or service you were using, the type of device and browser you were on, and any assistive technology involved. This helps us to investigate the problem, offer an alternative way to access the information you need, and improve our services for all users.
We are committed to making accessible storage in the West Harrow area as inclusive as possible and will do our best to respond to your accessibility enquiries and requests for reasonable adjustments promptly.
